Gran Melia Fenix Hotel - Madrid

Hermosilla 2, Madrid, Spain, 28001  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Gran Melia Fenix Hotel - Madrid

Free Wi-Fi

Free Wi-Fi in rooms

Parking

EUR 35 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

24-hour security

24-hour business center

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Spa and relaxation

Jacuzzi

Back massage

Reflex massage

Head massage

Full body massage

Spa & wellness center

Verified Reviews:

  • Parking was very expensive - Free internet in the room - Dvd's for in-room use - Large bed
  • Upscale neighborhood - Terrace/bar outside - Nice paneled piano bar - Staff were extremely helpful
  • Great hotel - Rooms clean, elegant - Breakfasts are great - Well worth every cent
  • No swimming pool - Very limited gym - Lobby and bar are very nice - Food fantastic
  • Hotel is in central city area - Great room - Bathroom was not large - Service was excellent

Overview

The grand Gran Melia Fenix Hotel is a 5-star property placed near Queen Sofia Arts Center, Teatro Espanol and Victory Arch . Featuring traditional architecture, the hotel occupies a 7-story building opened in 1953.

The major location makes a gallery and a museum easily reachable. Nestled in the business district and 2 km from the city center.

Within walking distance of Salamanca district with golf courses, bars and an amusement park.

This hotel is only 550 meters from Serrano underground station. A mere 15 minutes’ drive from Barajas.

Rooms

Gran Melia Fenix Hotel features 214 inviting rooms with a superb view of the city and such various amenities as a wardrobe, individual climate control, a personal computer, TV with satellite channels and an individual safe. Room facilities include coffee/tea makers and a dishwasher as well as foam pillows, a pillow-top mattress and down duvets.

Eat & Drink

Every morning at the salon guests may enjoy buffet breakfast. The restaurant menu features local dishes. Coffee and aperitifs are offered in the snack bar. Serving an array of dishes, Hard Rock Cafe and Restaurante Candilejas are just 50 meters away.

The hotel offers a buffet breakfast at the price of EUR 12.50 per night per child under 12 years.  You can start your day with a buffet breakfast, which costs EUR 25 per person per night.  A full breakfast is served at affordable prices. 

Services

Comforts like a cloakroom, currency exchange and a tour desk are provided on site.

Relax

On-site children facilities feature cots, babysitting and video games. The hotel offers a fitness centre and a gym to help guests keep fit.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at EUR 35 per day.

Year renovated:   2008.  Number of floors:   7.  Number of rooms:   214.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Hairdresser
  • Beauty salon
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Bank service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services
  • Video games

Leisure facilities

  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Back massage
  • Reflex massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • Garden view
  • City view
  • Courtyard view
  • Landscape view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Living room
  • Sitting area
  • Dressing area
  • Rooftop terrace
  • Patio
  • Balcony
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bidet
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Bedroom

  • Premium bedding
  • Pillow menu
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid movies/Video
  • DVD player
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 1 may stay for free in a crib. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay at the price of EUR 45 per person per night in a crib. 
  • Older children/adults may stay at the price of EUR 90 per person per night in an extra bed. 

How to reach hotel

hotel Gran Melia Fenix Hotel - Madrid Madrid location
Show big map »

Hotel Address:

Hermosilla 2, Madrid, Spain, 28001

Get directions
City Center
  • Madrid
    1.5 km
Airports
Train Stations
  • Fundación Juan March
    800 m
  • Atocha's Train Station
    2.1 km
Underground stations
  • Serrano
    200 m
  • Colón
    300 m
Restaurants
  • Hard Rock Cafe (cuisine: American)
    50 m
  • La Nicoletta (cuisine: Italian)
    40 m
Beaches
  • Bolonia Beach
    1.9 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of floors:
    7
  • Number of rooms:
    214

Hotel Awards

SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Spain

Use Badge

Rooms and availability

Gran Melia Fenix photos Room
Deluxe Room
Bed type: Twin beds or 1 Single bed or Double bed
Size: 33 m²
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Private guestrooms that overlook the hotel's interior patio.

Deluxe Rooms are sheathed in an inviting and intricate decor, inspired by Gran Melia Fenix's renowned appreciation of neo-classical architecture.

Approximately 25m², this plush accommodation in Madrid features walls dressed in fine cloth, an elegant writing desk with a hand-crafted wood-and-leather chair, gilt framed paintings and designer lamps, canopy-covered bed, large wooden wardrobes, and the following amenities:

Room facilities
    Gran Melia Fenix photos Room
    Premium Room
    Bed type: Twin beds or Double bed or 1 Single bed
    Size: 30 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Premium Rooms are highlighted by a keen regard for English-style aesthetic, and exquisite décor.

    Among the premiere accommodations in Madrid, these guestrooms are provided in spacious 30m² configurations that feature a relaxed color scheme, large writing desk with a hand-crafted wood-and-leather chair, gilt framed paintings and designer lamps, canopy-covered bed, large wooden wardrobes

    Room facilities
      Gran Melia Fenix photos Amenities More Pictures
      Supreme Room
      Bed type: Double bed or King-size bed or 1 Single bed
      Size: 49 m²
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      Elegant, spacious and bright rooms with stunning views over the Paseo de la Castellana and the Plaza de Colón, and all completely soundproofed. The rooms have either a king size bed, a queen size bed or two single beds.

      Its exquisite decoration, attention to the smallest of details, and the technology all guarantee a most luxurious stay. Bed with canopy, desk with leather chair, classical wooden furniture, upholstered walls, gilt-framed pictures and wooden skirting. They also have fireproof carpeting, intelligent control systems, individually controlled heating and air conditioning and are completely soundproofed.

      Room facilities

        How to reach hotel

        hotel Gran Melia Fenix Hotel - Madrid Madrid location
        Show big map »

        Hotel Address:

        Hermosilla 2, Madrid, Spain, 28001

        Get directions
        City Center
        • Madrid
          1.5 km
        Airports
        Train Stations
        • Fundación Juan March
          800 m
        • Atocha's Train Station
          2.1 km
        Underground stations
        • Serrano
          200 m
        • Colón
          300 m
        Restaurants
        • Hard Rock Cafe (cuisine: American)
          50 m
        • La Nicoletta (cuisine: Italian)
          40 m
        Beaches
        • Bolonia Beach
          1.9 km
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2008
        • Number of floors:
          7
        • Number of rooms:
          214

        Hotel Awards

        SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Spain

        Use Badge

        Gran Melia Fenix Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

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        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Cibeles Fountain - 400 m
        • Puerta de Alcala - 700 m

        Places of interest

        • Plaza de Colón - 100 m
        • Palacio de Longoria (SGAE) - 600 m
        • Embajada de Italia - 700 m
        • Plaza de Cibeles - 800 m
        • Fuente de la Cibeles - 800 m

        Train stations

        • Fundación Juan March - 700 m

        Shopping areas

        • ABC Serrano - 600 m

        Monuments and Landmarks

        • Plaza Colon - 200 m
        • Puerta de Alcalá - 700 m
        • Plaza de Cibeles - 800 m

        Museums

        • National Arqueological Museum - 400 m
        • Museo Postal y Telegráfico - 800 m
        • Museo de Historia - 900 m
        • Museo Sorolla - 900 m

        Universities, Institutes

        • Biblioteca Nacional - 400 m

        Business areas

        • Serrano Street - 600 m

        Galleries

        • Fundacion La Caixa - 300 m
        • Fundacion Joan March - 700 m

        Underground stations

        • Serrano - 100 m
        • Colón - 200 m
        • Velázquez - 400 m
        • Alonso Martinez - 500 m
        • Rubén Darío - 700 m
        • Retiro - 700 m
        • Núñez de Balboa - 800 m
        • Chueca - 800 m
        • Príncipe de Vergara - 800 m

        Local attractions

        • Royal Botanic Garden - 1.6 km
          Plaza de Murillo, 2, Madrid
        • Palacio De Cristal - 1.6 km
          Parque Del Retiro, Madrid
        • Acuarium de Madrid - 1.6 km
          C/Maestro Victoria 8, Madrid
        • Museo Nacional de Ciencias Naturales - 1.5 km
          Jose Gutierrez Abascal, 2, Madrid
        • La Central de Callao - 1.6 km
          Postigo de San Martin 8, Madrid

        Near the hotel

        • Madrid Wax Museum - 260 m
          Paseo de Recoletos, 41, Madrid
        • National Archeological Musuem - 370 m
          Serrano, 13, Madrid
        • Las Salesas - 540 m
          MadridSpain
        • Iglesia de San Manuel y San Benito - 710 m
          C/ Alcala, 83, Madrid
        • National Library of Spain - 310 m
          Paseo de Recoletos, 20, Madrid
        • Church of Santa Barbara - 490 m
          Calle de Barbara de Braganza, 3, Madrid
        • Iglesia de Nuestra Senora de la Concepcion - 610 m
          Goya 26, Madrid

        Restaurants nearby

        • Hard Rock Cafe - 50 m

          Address: Paseo de la Castellana 2
          Phone: 91 436 43 40

          65% likes this, based on 411 reviews
          Cuisine: American

        • Epoque by Gran Melia - 10 m

          Address: C/ Hermosilla 2
          Phone: 91 431 67 00

          64% likes this, based on 52 reviews
          Cuisine: Mediterranean, International
          Price Range: CAD 53 - CAD 110

        • Chicago's - 40 m

          Address: Paseo de la Castellana 4
          Phone: +34 (91) 5575239

          Cuisine: American

        • La Nicoletta - 40 m

          Address: 21 Calle Fuencarral
          Phone: 91.577.52.39

          Cuisine: Italian
          Price Range: CAD 39 - CAD 50

        • Ten Con Ten - 170 m

          Address: Ayala 6
          Phone: +34 915 75 92 54

          69% likes this, based on 349 reviews
          Cuisine: Contemporary

        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2008
        • Number of floors:
          7
        • Number of rooms:
          214

        Hotel Awards

        SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Spain

        Use Badge

        Hotels nearby
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        0.3 km
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        0.3 km
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        Cities nearby

        Gran Melia Fenix Reviews

        Guest reviews are submitted by our customers after their stay at Gran Melia Fenix

        Average guest rating

        8.2out of 10
        Fabulous
        Based on 240 reviews

        Rating by category:

        Dining
        9.0

        Guest reviews

        • Older travelers
          6.2

          The lobby was beautiful

          The rooms were extremely small specially the bathroom where you could not have two people at the same time I believe they were design by the same architect of the soviet submarines. It was booked as a premium double room with outside view the view was a brick wall that you could count the bricks

        • Family with children
          9.6

          Great service, excellent location, very nice and helpful staff

        • Single
          10.0

          Exceptional friendliness of the staff, style of the interior, functionality and comfort.

        • Single
          8.8

          Only there for a very short time, but very friendly staff and room was very comfortable and quiet.

        • Couple
          7.4

          Overall a pleasant hotel with plenty of friendly staff and support. Rooms are good but small and expensive.

          1) Attempt at selling a better room / confusion of a free upgrade. Almost immediately after the booking they contacted me by email to say they had given me a complimentary room upgrade and the second option of a further upgrade. It appears complimentary room upgrade was not the case - our room was good but small and standard, there was no complimentary upgrade. Being pushed to pay an extra 60 euros a night more for another upgrade with a view was not good customer service. Due to a late flight we arrived at 1am and the night concierge did not have the diplomacy and courtesy to deal with the situation in a satisfactory manner. We left with a bad taste in our mouths after already spending a lot of money for the rooms anyway. The lack of flexibility from the night staff was not pleasant. 2) Poor internet facilities. No internet available in the room. Also, wifi in the lobby area was broken. They're saving grace was internet available in the business room but this was not convenient. No satisfactory internet in a 5 star hotel in 2011 - incredible. After paying so much money for this hotel I would have expected more in this area.

        • Older travelers
          9.2

          Flew in late for a night in Madrid before getting train from Chamartin station mid-am next day. Extremely comfortable superior room (upgraded at a modest cost from deluxe); excellent facilities. Reception staff very attentive/ helpful (good spoken English) both on arrival and at check out, dealing with queries re Wi-fi, local restaurants, means of transport to station. No queues at reception. Excellent buffet breakfast.

          Our room was on the 5th floor. There were also rooms on the 6th floor. Whenever the people walked around in the room above our room you could hear their footsteps. It did not distrub us but we were surprised that the noise was so noticeable in our room from the room above, given that this is a grand old hotel, apparently of very solid construction.

        • Older travelers
          10.0

          The staff were very pleasant & very helpful. The location is very central to all the necessary activities. Very good value for the money. I have no hesitation to strongly recommend the hotel for my friends. Next time I'm in Madrid , I will be at Grand Melia Felix . Dr M. Mamdouh Aker , Urologist & Commissioner General for ICHR,Palestine

          honestly,neither my wife ,nor myself have anything to complain of

        • Single
          8.8

          Overall was excellent & I was plan to come to it again whereas one of my friend recommend to me other hotel in the city center near to everything there. Therefore, I don't come again due to location of this hotel. I like the chocolate every day they supply.

          Nothing.

        • Older travelers
          7.8

          The staff were fantastic, very professional and attentive. Excellent breakfast buffet.

          We thought that the bar prices were too high, even for a 5 star hotel.

        • Couple
          9.2

          fantastic rooms that have views - opulent fit out good location for tourism and shopping

          expensive bar tab

        • Older travelers
          10.0

          The hotel staff and the localization.

          We changed our room because it was very small.

        • Couple
          10.0

          Hotel has the perfect location - close to historical center, inside the shopping heart of the city, few steps to metro station, neighbourhood is attractive, quiet and safe. Reception staff is very helpful and speak fluent English. Rooms are very cosy and well-furnished in a classical style. We also liked DVD-set in the room with USB-connection.

        • Couple
          10.0

          The rooms were fantastic and the service was very very good. Location is perfect for walking around the shopping area. Definately would stay here again.

          The shower was a bit strange as water was all over the floor everytime you take one.

        • Single
          9.2

          Good attention to detail. Friendly.

          Breakfast was very good quality but a little expensive; would be considerable for a family.

        • Group of friends
          9.2

          Lovely old hotel in a great location.

          Their health club was closed. The alternative they offered was a club 20 minutes away...a 5-star hotel should alert travelers when an important amenity like this is closed or offer a better compensation.

        How to reach hotel

        hotel Gran Melia Fenix Hotel - Madrid Madrid location
        Show big map »

        Hotel Address:

        Hermosilla 2, Madrid, Spain, 28001

        Get directions
        City Center
        • Madrid
          1.5 km
        Airports
        Train Stations
        • Fundación Juan March
          800 m
        • Atocha's Train Station
          2.1 km
        Underground stations
        • Serrano
          200 m
        • Colón
          300 m
        Restaurants
        • Hard Rock Cafe (cuisine: American)
          50 m
        • La Nicoletta (cuisine: Italian)
          40 m
        Beaches
        • Bolonia Beach
          1.9 km
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2008
        • Number of floors:
          7
        • Number of rooms:
          214

        Hotel Awards

        SpanishHOTEL AWARDSHighly RecommendedMadridGran Melia Fenix

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Spain

        Use Badge